OUTRAGEOUS!!!

Creating Extraordinary Experiences with Positively Outrageous Service



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OUTRAGEOUS!!!


Positively Outrageous Service® is that WOW experience that you can’t wait to tell others about. Based on the best-selling book “Positively Outrageous Service - How to Delight and Astound Your Customers and Win Them for Life”

Delivering Positively Outrageous Service creates positive word-of-mouth marketing, intense loyalty and competitive advantage. Who doesn’t want that for their business? But here’s the challenge … easy to say … hard to do!

For Positively Outrageous Service to be effective requires a cultural shift in your organization. It takes seven habits: Enlist. Ignite. Equip. Engage. Evaluate. Enhance. Celebrate.

LISTEN PODCAST

For Positively Outrageous Service to be effective requires a cultural shift in your organization. It takes seven habits: Enlist. Ignite. Equip. Engage. Evaluate. Enhance. Celebrate.

The radio show will explore all seven habits and include real-life stories of organizations that have successfully implemented Positively Outrageous Service from SouthWest Airlines to the restaurant down the street and the hospital round the corner.

And Positively Outrageous Service isn’t just for your customers, it’s for your employees, your suppliers … everyone you engage with … perhaps even your spouse!

https://anchor.fm/positively-outrageous